The Irish Hotels Federation (IHF) has announced the winners of its national Quality Employers Awards 2018, which acknowledge excellence in human resource management across Ireland’s hotel and guesthouse sector.
The awards, which were presented by Brendan Griffin, TD, Minister of State for Tourism and Sport at the Federation’s 80th Annual Conference in Cavan, late last week, saw Cork hotel, Fitzgeralds Vienna Woods Hotel, Cork overall winners in the ‘Small’ hotel category.
Seven awards were presented to winners, according to the size of the premises, with other award winners including: Large – Slieve Russell Hotel, Cavan and the Grand Hotel Malahide, Co Dublin; Intermediate – Skylon Hotel, Dublin and Sligo Park Hotel; Medium – Ashford Castle, Mayo and Aghadoe Heights Hotel, Killarney, Co Kerry
Congratulating the winners, Tim Fenn, Chief Executive, IHF said: “The Irish tourism sector is renowned all over the world for its outstanding welcome and customer service levels. Our employees are our best ambassadors, ensuring that guests have a truly memorable visit that they will share with their family and friends. The QEP Awards are now in their fourth year, and the impressive calibre of this year’s entrants demonstrates the commitment of our members to investing in their staff and to developing young people through a wide range of training and education and the provision of structured career paths for employees across all areas of their business.”
The tourism industry is Ireland’s largest indigenous employer, supporting approximately 230,000 jobs – equivalent to 11% of total employment – with approximately 60,000 of these jobs in the hotel sector alone.